Terms and Conditions

PAYMENT
All prices are in pounds sterling and are inclusive of VAT at the current rate. Payment can be made by any major credit/debit card via our web site or by telephone. We also accept cheques, banker’s drafts or electronic bank transfer. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we have the right to cancel the order.

PRODUCT GUARANTEES
If your purchase develops a fault within 14 days of receipt, we will generally exchange or refund the item provided it is in 'as-new' condition. This does not apply to faults caused by accident, neglect or misuse, for which there will be no refund or exchange. This does not affect your statutory rights.

SATISFACTION GUARANTEED
We offer a no quibble 7 day money back guarantee on all products purchased from our website. Just return the product in its original packaging and with all accessories for a full refund of the purchase price, excluding any delivery and collection charges.

PRINTING & PRICING ERRORS
In the event a product is listed at a wrong price due to a typographical (human) error or incorrect pricing information received from our suppliers, we have the right to refuse or cancel any orders placed prior to a contract being made.

SECURITY
When you shop with us via our web site, all your financial transactions are entirely secure. We only use the online payment service Paypal for card payments who process the transaction and notify us of authorization. Your personal credit card details are not disclosed to us or stored so you don’t need to worry about your details falling into the wrong hands.
Additionally we also ensure that your credit, debit or charge card is not being used without your consent. We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

COMPLAINTS PROCEDURE
In the event that we fail in meeting our high standards of customer service please contact us at:-

Customer Services
Mooch Interiors
2 Azime Court
Rock Road
Rock
Cornwall
PL27 6NW

DATA PROTECTION ACT
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).